The app is an Android-based, patient-centered platform, which provides access to specialists via teleconsultation services offered by AKHS. VirtualDoc has a user-friendly interface allowing patients to connect with healthcare providers via secure video conferencing, enabling remote consultations that are similar to in-person visits. The app allows patients to share files such as medical records, test results, and images with healthcare providers, facilitating accurate diagnosis and treatment. Additionally, patients can schedule appointments using the application. The app also enables patients to use a secure and convenient payment processing system. VirtualDoc can be used for elderly patients, with limited mobility due to illness, to consult physicians from home.
In Pakistan, a full-fledged pharmacy component allows users to order, pay for, track and receive pharmaceutical goods at their doorstep. The application allows teleconsultations to be conducted through either Wi-fi or cellular data services, as opposed to computer-based teleconsultations, which require internet connectivity.
Since its launch in Pakistan, Elaj Asan has witnessed over 4,272 registrations, with 2,256 appointments booked and 1,057 successful teleconsultations. In Tanzania, there have been over 414 registrations and 76 appointments scheduled.
The applications were launched under the COVID-19 Innovations Research Project (CIRP), which aims to conduct research on the effectiveness of three digital health interventions amid the COVID-19 pandemic, including VirtualDoc. CIRP is funded by the Government of Canada through the International Development Research Centre (IDRC) in Canada and the Aga Khan Foundation Canada.
With the ongoing development of telemedicine technologies and the increasing demand for remote healthcare services, valuable tools similar to Elaj Asan and Pigia Daktari are likely to become an increasingly common part of the healthcare landscape.
Elaj Asan and Pigia Daktari is available on the Google Play Store.